Welcome to our technical support center.
31/07/2010: CURRENT ESTIMATED LEAD TIME FOR REPLIES TO TICKETS AS AT:
20:21
GMT IS:
27 HOURS. Please note that this is "ESTIMATED"
While waiting you may wish to use the help section from within your control panel.
This is located in the top right corner of the page. Over 90% of all questions asked here are covered there.
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.
PLEASE CHECK YOUR EMAIL AND KEEP A NOTE OF YOUR TICKET NUMBER WHEN YOU CREATE A NEW SUPPORT REQUEST AS YOU MAY NEED THIS WHEN YOU CHECK OR MAKE ANY UPDATES.
Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right. A valid email address is required.
Check status of previously opened ticket. We provide archives and history of all your support requests complete with responses.
To check the system status and any planned maintenance please use the scroll bar below